Takaful Cambodia

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Privacy Policy for CATA Community

Last Updated: 21/10/2025

1. Introduction
Welcome to CATA Community App (“we,” “our,” or “us”). We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CATA Community (the “App”).

Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect several types of information to provide and improve our service to you.

  • Personal Data: While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

    • [Email address]

    • [First and last name]

    • [Phone number]

    • [Profile picture]

  • Usage Data: We may also collect information automatically on how the App is accessed and used. This may include:

    • Your device’s Internet Protocol address (IP address)

    • Device type and operating system

    • The pages of our App that you visit, the time and date of your visit, and the time spent on those pages

    • Unique device identifiers and other diagnostic data

  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our App and hold certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information
We use the collected data for various purposes:

  • To provide and maintain the App

  • To notify you about changes to our App

  • To allow you to participate in interactive features when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve the App

  • To monitor the usage of the App

4. Legal Basis for Processing (For EU Users under GDPR)
We process your personal information based on:

  • The performance of the contract (our Terms of Service) between you and us.

  • Your consent, which you can withdraw at any time.

  • Our legitimate interests, which are not overridden by your data protection rights.

5. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors who perform services for us, such as e.g., data hosting, analytics, payment processing, customer support.

  • For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

  • To Protect Rights: We may disclose your information to protect and defend our rights or property, or the safety of our users.

6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

  • The right to object to processing – You have the right to object to our processing of your personal data.

To exercise these rights, please contact us at info@takafulcambodia.org.

8. Children’s Privacy
Our App is not intended for use by children under the age of 13 / 16, (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@takafulcambodia.org